Devoted to hardware, servers, networks, connectivity, fiber, routers, switches, etc.

This is a great concept. Too bad it doesn't work. According to my ISP (at&t) and the Sharp representative, everything is set-up correctly. The only response I get for emailed faxes is "SERVER ERROR (-14)". I feel that this product was not fully tested. It also does not provide for secure email authentication (SSL).

sad case. I feel for you...sometimes mistakes do happen....Can you refund the Sharp fax ?

I was able to get a full refund. If the firmware is updated to support at&t/sbc dsl (or pop before smtp authentication), I would buy another one.

yes I fully agree, this whole machine is a joke, just like Google's Toilet ISP solution. It might be an idea, just never worked- couldn't believe Sharp as a company is making such a joke

The machine would be great if it worked. I keep getting connection error (-8), and sharp has no idea what that means. On my first call to tech support the matter had to be escalated to "real tech support." I was promissed a call back within 48 hrs. After two weeks no one has called me back. I have even called them two more times in this period to get an update, but I get the same answer, nobody at Sharp knows what error (-8) means. It's pitiful, they built the machine and coded the error message, why would't they know what it means.

I have no choice but to return the machine before my return period expires.

We are beta testing the mahine for them. Don't buy it.

Right it does not work well. I ran it out of ink tried to refill the cartridge, error message says "check cartridge", ordered a new one, error message. Company did kind of respond, butI live way out and at hte time had to had some kind of fax for outgoing docs, so it still sits here a year later. All I use it for is faxing out.