Blackberry... Its growing popularity was brought by the great secured e-mail service. Businessmen, lawyers, politicians and other professionals have chosen BlackBerry especially for this feature. However, as the number of customers grew it seems RIM (Research in Motion) couldn't handle it. Monday their e-mail service crashed, after 10 months from a previous outage. Monday crash affected BlackBerry users across America.
The "critical severity outage" as the company called it, started at 3:30 pm Eastern time and lasted around 3 hours making impossible sending or receiving e-mails. Due to this unpleasant crash, RIM's shares fell as much as 1.3 percent. RIM has sent its service clients a mail to inform them about the inconvenience.
I think this kind of inconveniences could drive away its customers. RIM has around 12 million subscribers worldwide and the number is increasing. The company should invest more in infrastructure if it aims to keep that trend.
via Yahoo News
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